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Shipping Policy

Shipping Method & Costs

All orders are sent via Royal Mail 48hr Tracked Service, so you can track your parcel every step of the way.

UK Shipping: A flat rate of £5 for all orders.

Order Confirmation & Tracking

Once your order is dispatched, you’ll receive an email with your tracking number. You can use this to track your parcel via the Royal Mail website.

Dispatch & Delivery Times

We aim to process and dispatch all orders within 5 business days. Orders are processed on weekdays (Monday to Friday), excluding public holidays.

 

Once dispatched, your order should arrive within 2 business days. Delivery times may vary depending on Royal Mail's processing times, especially during peak season.

International Shipping

Currently, we only offer shipping within the UK. Stay tuned for updates on future international shipping options.

Lost or Missing Parcels

If your order hasn’t arrived within the expected delivery time, please check the tracking information. If you believe your parcel has been lost, please contact us at hello@egg__east.com, and we’ll help you investigate further.

Undeliverable Packages

If your package is undeliverable due to an incorrect address or failure to collect from the courier, we are not responsible for any additional charges to re-deliver the package. Please double-check your shipping details before completing your order.

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